Privacy Policy

Overview

Zentrr, Inc. ("Zentrr," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

Information We Collect

Account Information: When you create an account, we collect your name, email address, and organization information.

Usage Data: We collect information about how you use our platform, including agent interactions, workflow executions, and feature usage.

Customer Data: Data you upload to knowledge bases or process through agents is stored securely and used only to provide our services.

How We Use Your Information

We use your information to provide, maintain, and improve our services; communicate with you about your account; ensure security and prevent fraud; and comply with legal obligations.

Data Security

We implement industry-standard security measures including encryption at rest (AES-256) and in transit (TLS 1.3), access controls, and regular security audits. Our infrastructure runs on AWS with SOC 2 Type II compliance.

Data Retention

We retain your data for as long as your account is active or as needed to provide services. Chat messages are retained for 90 days by default (configurable). You can request deletion of your data at any time.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data. Contact us at privacy@zentrr.com to exercise these rights.

Contact Us

If you have questions about this Privacy Policy, contact us at: privacy@zentrr.com